623 W Lake St Suite #113
Chicago, IL 60661
CALL: 855-719-1415
1111 Davis Rd. Elgin, IL 60123 Suite B
Elgin, IL 60123
CALL: 855-719-1415
Frequently Asked Questions
How can I get in touch with Material Handling?
You can reach us through our contact form, email, or by calling our customer service team during business hours.
What are your customer service hours?
Our customer service team is available Monday through Friday from 8:00 AM to 5:00 PM CST.
Where is Material Handling located?
Our headquarters is based in Illinois, USA. Visit our “About Us” page for more details on our location and services.
How quickly will I receive a response after submitting a contact form?
We aim to respond to all inquiries within 24 business hours.
Can I request a custom quote for large orders?
Yes, we offer custom quotes for bulk and special orders. Please fill out our request form or contact our sales team directly.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. If you have any questions, contact our customer support team.
Who should I contact for product support or troubleshooting?
For product support, please contact our technical support team using the details on this page or submit a support ticket online.
What payment methods do you accept?
We accept major credit cards and other secure payment methods. Contact our billing department for more information.