At materialhandling.com, warranted equipment is only honored to the customer named on the original receipt of the purchase. Warranties do not cover products that are in any way damaged. Such damage would also include lack of maintenance, negligence, accidents, etc. Products under warranty that wish to be returned must receive an RGA before parts and equipment can be refunded. A credit to the customer will be issued immediately following the return approval from PHS. Parts and equipment can then be returned; shipping damage, shipping cost, and labor cost is not covered under warranty.
materialhandling.com will in no event be liable for product-related damage, injury, or death. At materialhandling.com, we make every effort to ensure that our customers are provided with durable products that meet the highest standards.